Answers to the common questions

All four games are completely free—no in-app purchases, premium tiers, or credit card needed. You'll play with virtual chips and enjoy unlimited access.

OtagoArcade is an entertainment site only. Virtual chips have no monetary value and cannot be exchanged for cash, gift cards, or any item of value in any game.

You can play without registering. Just select any game from the Games menu at the top and start straight away.

Gambling Helpline NZ’s free phone line is 0800 654 655 and is available 24 hours a day, seven days a week. More information is online at gamblinghelpline.co.nz. Peer support and prevention are available through Safer Gambling Aotearoa (safergambling.org.nz). For 24/7 emotional support call Lifeline Aotearoa on 0800 543 354. Research and information on gambling harm is available from Te Hiringa Hauora at hpa.org.nz/programme/gambling-harm.

Yes. The site works smoothly on phones and tablets via your browser, the same as on a computer. Games are optimised for smaller screens.

We use essential cookies to keep the site running and remember your preferences, including consent choices. Marketing and analytics cookies are only activated when you separately accept them through our banner. Check our cookie policy for full details.

OtagoArcade is exclusively for adults aged 18 and over. Whilst chips remain virtual, the site mimics casino mechanics and carries age restrictions. We encourage whānau to discuss gambling and online safety with their tamariki.

Your balance resets at the start of each session. Close your tab or refresh the page to begin afresh with one thousand chips. This design ensures you never lose your balance between visits.

OtagoArcade is designed so gameplay never awards prizes of monetary value. This responsible approach keeps play as harmless entertainment when nothing is at stake. The site contains no sweepstakes mechanics or gift-card rewards.

We don't collect your name, email, IP address or personal identifiers whilst you play. Contact form messages are processed solely to reply to your enquiry. See our privacy policy for further details.

We’d love to hear it. Send your idea to [email protected] or use the contact form. We read suggestions and reply when there’s something to share.

We don't presently run third-party advertising. If we introduce ads in future, we'll notify you beforehand and activate any marketing cookies only with your explicit consent.

The site uses HTTPS encryption. Because we don't collect payment information and login isn't required, the security risk is lower than real-money platforms. Nonetheless, play safely—avoid sharing passwords and keep your browser current.

Compulsive play can show up even with virtual chips. Take a break, close the page and come back later. If the concern is recurring, call Gambling Helpline NZ on 0800 654 655 or talk with someone you trust. Responsible play applies to every kind of game, not just real-money ones.